Frequently Asked Questions
What safety measures are in place at the camp?
We prioritize safety with trained staff, secure facilities, and strict supervision. Emergency procedures are in place, and all activities follow safety guidelines.
Are staff members background-checked and qualified?
Yes, all staff undergo thorough background checks and receive training in childcare, first aid, and emergency response.
How do you handle medical emergencies?
We have first-aid-trained staff on-site and follow a detailed emergency protocol. Parents are contacted immediately in case of an incident.
What is the camper-to-staff ratio?
To ensure personalized attention, we maintain a low camper-to-staff ratio, allowing kids to get the support they need.
How do you accommodate children with special needs?
We strive to create an inclusive environment and work with parents to meet individual needs. Please contact us to discuss specific accommodations.
What happens if my child feels homesick?
Our staff is trained to comfort and engage children, helping them adjust while keeping them active and involved.
How do you handle behavioral issues?
We use positive reinforcement and clear guidelines to promote a respectful environment. Parents are informed if any concerns arise.
What types of activities do campers participate in?
Our camp includes outdoor adventures, creative arts, team sports, STEM projects, and fun games to ensure a well-rounded experience.
Can I visit the camp before enrolling my child?
Yes! We encourage parents to visit, meet our staff, and explore the facilities before making a decision.
What should my child bring to camp each day?
A water bottle, sunscreen, comfortable clothing, and any required medications. A full packing list will be provided upon enrollment.
Do you provide meals or snacks?
We offer healthy snacks, but campers should bring their own lunch. Please inform us of any allergies or dietary restrictions.
What is your policy on electronic devices?
To encourage social interaction and outdoor play, we recommend leaving electronic devices at home.
How do you communicate with parents during camp?
We provide regular updates through email and can be reached via phone for any immediate concerns
What are the drop-off and pick-up times?
Our camp runs from 7:30 AM to 6:00 PM. We offer flexible drop-off and pick-up options to fit your schedule.
Do you offer extended care options?
Yes, we provide before and aftercare services for parents who need additional flexibility.
What if my child has allergies or medical conditions?
Please inform us in advance, and we will ensure our staff is aware and prepared to handle any necessary precautions
Is there a refund policy if my child cannot attend?
We understand that plans change. Please review our refund policy on our website or contact us for details.
Are there themed weeks or special events?
Yes! Each week features unique themes, from science explorations to adventure challenges, keeping the experience fresh and exciting.
How do you ensure children stay hydrated and cool during outdoor activities?
We schedule plenty of water breaks, provide shaded rest areas, and adjust activities based on weather conditions.
How do I enroll my child in the summer camp?
You can register online through our website or contact us directly for assistance with the enrollment process.